Healthcare
The report was ready. The patient was still waiting.
A diagnostics network managing high volumes of test reports already had digital patient and test records, but reports were still being manually compiled, verified and shared. This created unnecessary delays between a test being completed and the final report reaching the patient, while different departments had limited access to the same information.
The impact
- 33%
- reduction in turnaround time
- Near-zero
- manual reporting errors
- 99%
- government health regulation compliance
Client story
“We already had the patient and test data digitally. The problem was everything that happened after the test. By connecting compilation, verification and delivery, we were able to get reports out faster without compromising the checks required.”
Inside the system
We connected report compilation, quality checks, inter-departmental access and delivery into one automated reporting workflow, while keeping every step aligned with government health regulations.
How it works
01
Test is completed
Patient and test data already captured digitally becomes the starting point for the reporting workflow.
02
Report is compiled
Relevant test information is automatically brought together, reducing manual compilation across teams.
03
Quality checks run
Reports pass through defined verification and quality checks before they can be released.
04
Departments access the same information
Inter-departmental access gives teams a shared view of the report and its status without repeated manual handoffs.
05
Report is delivered
Once verified, the report moves through the delivery workflow and reaches the patient without unnecessary waiting.
06
Compliance stays built in
The workflow maintains the required controls and processes, achieving 99% compliance with government health regulations.
The operation, before and after
- Before LecxeAfter Lecxe
- Reports manually compiled after testingReport compilation automated
- Multiple manual verification stepsAutomated quality checks built into the workflow
- Information moved between departments manuallyInter-departmental access to shared information
- Delays between test completion and report deliveryFaster end-to-end reporting
- Manual processes created opportunities for reporting errorsNear-zero manual reporting errors
- Compliance depended on manual adherence to processesCompliance controls built into the workflow
- Patients waited while reports were processedReports reach patients faster
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