Lecxe Consulting

/ Industries and Projects

Different businesses. Different problems. One principle.

AI should work around your industry, not force your business into a generic stack.

Manufacturing

3 stories
Engineer working through technical drawings at a planning desk
Full write-up

When production planning lives in one person's head.

  • 17% higher on-time delivery
  • 4 hours/day saved for sales & finance
  • 7 fewer hires needed at the new plant for the same work
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Hot rolled steel bar moving across a foundry mill floor
Inventory

Production was ready. The materials weren't.

A packaging manufacturer often had capacity available but lacked the materials to fulfil scheduled orders, because procurement was reactive. We automated material planning and reorder triggers against production requirements and defined inventory levels.

  • 40% fewer material-related line stoppages
  • 28 hours/month saved on procurement planning
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Welder working on a steel assembly, sparks flying
Anomaly AI

By the time they found the problem, the batch was already out.

A textile manufacturer relied on post-production quality checks, which made early intervention almost impossible. We structured the quality data and introduced AI-assisted anomaly detection via cameras, flagging unusual patterns early enough for the team to act before an issue repeated.

  • 60% faster quality intervention
  • ₹80,000 saved in additional salaries
  • Live visibility into recurring issues
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D2C

3 stories
Support headset resting beside an open laptop
Full write-up

Sales went up. Support couldn't keep up.

  • < 4 hours response time
  • 60% of routine queries resolved without human intervention
  • Human support focused on complex issues
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Online store checkout on a laptop with a payment card in hand
Agentic ERP

Revenue was growing. Profitability was still a mystery.

A personal-care brand had sales, advertising and inventory data in separate systems that never spoke to each other. We unified the three streams into a SKU-level profitability view, which led to a larger project — an agentic ERP running on WhatsApp and a web portal.

  • Instant true SKU profitability visibility
  • 50% marketing spend reallocation
  • 11% improvement in ROAS
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Shopping bags arranged on a dark surface
Segmentation

From customer data to the next best action.

Customer data existed across transactions, campaigns and support interactions, but with no single view of behaviour, repeat sales opportunities were being missed. We created customer segmentation and automated lifecycle workflows driven by behaviour.

  • Instantly more targeted communication
  • 18% stronger customer re-engagement
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Hospitality

3 stories
Chef cooking over open flames in a commercial kitchen
Full write-up

₹XX lakh disappearing from the kitchen every month.

  • ₹30K/month less food wastage per outlet
  • ₹45K/month saved on salaries per outlet
  • Same-minute inventory visibility across kitchens
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Poolside deck and restaurant terrace at a boutique hotel
Custom OS

When WhatsApp becomes the operating system.

A 40-room boutique hotel was running front desk, housekeeping and F&B through multiple WhatsApp groups — information scattered, updates missed, managers spending hours chasing status. We built a unified operations system connecting bookings, housekeeping status and guest requests in real time.

  • 10 hours/week saved
  • 20% faster housekeeping turnaround
  • Zero double-bookings post go-live
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Plated dish being served across a restaurant table
Feedback AI

From guest feedback to operational intelligence.

Guest feedback was collected across platforms but rarely converted into anything a single property could act on. We created an AI-powered feedback layer that categorises complaints, identifies recurring issues and surfaces location-level patterns — resolving customer issues automatically while still responding to happy guests.

  • 50% faster issue resolution
  • 100% property-level visibility
  • ₹50K/month saved on salaries
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Education

3 stories
Empty classroom of desks facing a blackboard
Full write-up

The batch was full. The schedule still wasn't working.

  • 10% better classroom utilisation
  • 17 hours/month saved in scheduling
  • +3 points in parent satisfaction
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Students seated in a school classroom
Early Warning

Students were logging in. They weren't learning.

An EdTech platform serving thousands of learners held data across video consumption, assessments, attendance and course activity, but no unified way to spot whose engagement was dropping, or why. We connected learner activity and assessment data into an early-warning system, with automated reachouts and re-engagement tasks firing before students dropped off.

  • 12% improvement in course completion
  • 6% reduction in learner churn
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Trainer running a workshop against a wall of sticky notes
Reporting

The training was delivered. The impact wasn't visible.

A corporate training provider tracked trainer allocation, attendance, completion and feedback across separate systems, so programme performance was hard to see and harder to demonstrate to clients — and most trainers were showing over-utilisation without the work to account for it. We connected delivery, participation and feedback into a single performance view with automated client reporting, and had every call recorded, summarised and transcribed for accurate tracking.

  • 39% reduction in reporting effort
  • Real-time visibility into programme performance
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Healthcare

3 stories
Technician working along a row of diagnostic lab equipment
Full write-up

The report was ready. The patient was still waiting.

  • 33% reduction in turnaround time
  • Near-zero manual reporting errors
  • 99% government health regulation compliance
View project
Reception desk in a clinic waiting area
Voice Agent

An empty appointment slot is lost revenue.

A multi-specialty clinic relied on manual scheduling and follow-ups. We built an automated receptionist that texts and calls for appointment booking, handles doctor scheduling and inter-departmental reminders, and runs recall workflows with full scheduling visibility.

  • 5% increase in on-time appointments
  • ₹69K/month saved on salaries
View project
Doctor going through notes with a patient
Care Workflow

From patient history to proactive care.

In a large standalone hospital, patient information existed but was fragmented across systems, making proactive follow-up difficult. We connected patient records and follow-up triggers into a structured care workflow — automated internal and external reminders, task and care management, and automated note taking for doctors.

  • 99% on-time follow-ups
  • 1 hour per doctor saved per day
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Logistics

3 stories
Lorry travelling a highway through mountain terrain
Full write-up

The trucks were moving. The team couldn't see where.

  • 60 hours/month saved on manual tracking
  • Faster response to delivery exceptions
  • Real-time fleet and delivery visibility
View project
Racked pallets lining a distribution warehouse aisle
Billing + Tenders

The delivery was made. The paperwork wasn't.

A B2B logistics company handled proof of delivery, invoices and customer confirmations across separate systems, so missing or delayed documentation slowed billing and collections down the whole value chain. We connected delivery completion, digitised proof-of-delivery and billing so finished deliveries move into invoicing automatically — and automated tender matching and filing alongside it.

  • 0.5 days faster billing cycle per week
  • 99% reduction in pending or mismanaged documentation
  • 99% automated tender filing
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Articulated lorry on an open highway
Route Planning

Empty trucks were costing money.

A multi-location operator had limited visibility into vehicle utilisation and return trips, so vehicles routinely completed deliveries with no load planned for the journey back. We connected shipment demand and vehicle availability and automated daily route planning to surface better utilisation and load pairing.

  • 22% improvement in vehicle utilisation
  • ₹1,60,000/month reduction in fleet costs
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Law

3 stories
Bronze statue of Lady Justice holding balanced scales
Full write-up

When the matter lives in an associate's inbox.

  • 90% reduction in version-control disputes
  • ₹2.9L saved on salaries
  • 180 hours/week saved across the firm
  • 99% legal compliance
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Government secretariat building in New Delhi
Semantic Search

The case was closed. The knowledge shouldn't be.

A mid-sized firm had years of completed matters, precedents and research with no practical way for associates to search and reuse any of it on new matters. We built a searchable internal knowledge system, reachable from WhatsApp, that surfaces relevant past matters, precedents and documents.

  • 20 hours/week less legal research time
  • Less dependency on individuals when they leave
View project
Hand signing a document at a desk
Drafting AI

From case research to arguments in minutes.

Building case arguments meant hours reviewing files, precedents and supporting documents before drafting could even begin. We built a system that analyses case materials, identifies relevant arguments and precedents, and generates structured first drafts for the legal team to review and refine.

  • Faster first drafts
  • More time for lawyers to focus on strategy
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Retail

3 stories
Customer paying by card at a shop counter
Full write-up

Every store manager had their own spreadsheet.

  • 20+ hours/week saved across 5 outlets
  • Same-day business visibility
  • 10 days → same day reporting lag eliminated
View project
Clothing displayed on rails and tables inside a fashion store
Inventory

Seven days to know what you sold.

A regional fashion retailer with multiple stores spent an entire week reconciling inventory across them. We built real-time inventory visibility with automated reconciliation.

  • Same-day reconciliation
  • 12% reduction in stock mismanagement
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Stocked aisle running the length of a supermarket
Forecasting

Knowing what to stock before customers ask.

A home and lifestyle retailer had years of sales data but little ability to turn it into store-level demand decisions — and unsold inventory was eating almost the entire annual profit. We built demand forecasting and store-level replenishment intelligence.

  • 6% higher net revenue
  • 24% higher net profit
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Let's build what's next.

You know your business. We'll understand how it works, then figure out where we can help.

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02

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03

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30 minutes, and you'll know where you stand.

We're probably the wrong firm if you need this live in three weeks, if nobody inside the business will own it after we leave, or if you're looking for a pilot to tick a box. We've said no to all three, and we'd rather say it now than in month four.

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What to expect

  • We reply the same working day
  • We'll explore whether AI can even help you
  • No sales pressure. Just a real conversation.