FAQ
Common Questions
Ask Lecxe anything about how we work, what it costs, or how quickly you could be running on it — the answer comes back right here.
Everything else
What exactly does Lecxe do?
We help growing MSMEs identify where AI can create real business value, then design, build, implement and upgrade the systems to make it happen. Our work combines AI strategy, business expertise, technology and governance so we don't just recommend what to do; we help you put it into operation.
How is Lecxe different from an AI software vendor?
A software vendor gives you a product. We start with your business. We understand your workflows, data, decision points and operational constraints first, then determine what technology is actually required. The system is built around your business, not the other way around. Every piece of the technical project is custom built from scratch for you and your business only. You own the data, you own the automation.
How is Lecxe different from a traditional consulting firm?
We don't stop at strategy. Our role extends from diagnosis and AI strategy through design, implementation, adoption and continuation. The starting point might be an ERP, CRM, Excel, WhatsApp or a combination of systems. We don't ask you to replace everything. We determine what should stay, what should connect and what should be automated.
How long does an engagement take?
Most initial implementations take 4-8 weeks, depending on the complexity of the workflow, number of functions involved, data readiness and integrations required. The objective isn't simply to launch quickly. It is to build something that can perform reliably in production.
What does an engagement cost?
Every engagement is scoped to the problem, so we price after we understand it rather than before. On the call we'll give you the realistic range for what you're describing, and tell you whether it's worth doing at all. We don't quote blind, and we don't take work we don't think will pay for itself.
Do I need to understand AI before working with Lecxe?
No. You understand your business. That's the expertise we need from you. Our job is to translate your business challenges into the right technology, explain the trade-offs clearly and ensure your team understands what is being implemented and why.
Will AI make decisions for my business?
Not by default. We believe in human decision, AI execution. AI can handle repetitive, high-volume and rules-based work at speed. Important business decisions remain governed by people, with appropriate controls, approvals and oversight built into the system. And at any point we give AI crucial power, there will always be a human in the loop to review and approve.
What happens after implementation?
We stay. Production is where a system proves itself. We monitor performance, support adoption, refine workflows and evolve the solution as your business changes. Lecxe will continue as your technology service partner, rather than leaving you with a system that becomes outdated after launch.
What if AI gets something wrong?
That's why governance matters. We don't build black-box systems and hope for the best. We establish appropriate controls around data, workflows, permissions, human review and decision-making. AI executes where it should. Humans decide where they must. Lecxe provides the expertise and governance to keep the two working together.
