Retail
Every store manager had their own spreadsheet.
A supermarket chain operating across multiple locations had no single view of daily sales, inventory or store performance. Some stores used POS systems, while others relied on Excel sheets and challans. Sales returns and credit transactions made consolidation even harder, leaving leadership working with fragmented data and reports that could take days to reconcile.
The impact
- 20+ hours/week
- saved across 5 outlets
- Same-day
- business visibility
- 10 days → same day
- reporting lag eliminated
Client story
“Earlier, getting a clear picture of what was happening across stores meant waiting for reports and reconciling different formats. Now, we can get the information we need much faster and make decisions without waiting for the next report.”
Inside the system
We automated sales consolidation across stores and built a central leadership dashboard that could be accessed and operated through WhatsApp.
How it works
01
Sales data comes in
Sales information from POS systems, Excel files and challans is brought into one central workflow.
02
Different formats get consolidated
Data across stores is standardised so sales can be compared without manually reconciling every source.
03
Returns and credit are accounted for
Sales returns and credit transactions are incorporated into the same view, giving leadership a more accurate picture of actual sales.
04
Store performance becomes visible
Daily sales and store-level performance can be viewed centrally instead of waiting for individual managers to compile reports.
05
Leadership gets the answer on WhatsApp
Instead of opening spreadsheets or waiting for reports, leadership can access business information directly through WhatsApp.
The operation, before and after
- Before LecxeAfter Lecxe
- Every store maintained its own spreadsheet or systemSales consolidated across all stores
- POS, Excel and challans created fragmented dataDifferent sources brought into one workflow
- Returns and credit made sales data difficult to reconcileReturns and credit incorporated into consolidated reporting
- Managers spent hours compiling reportsSales consolidation automated
- Leadership waited for reports to understand performanceSame-day business visibility
- Business information lived across multiple systemsCentral leadership dashboard accessible through WhatsApp
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